Fact Check: IRCTC clears false claims about e-tickets bookings; All you need to know

New Delhi: A spokesperson from the railway ministry clarified that any user with an IRCTC account can book e-tickets for others, dismissing social media claims about restrictions based on different surnames as untrue. The spokesperson addressed posts on X alleging that IRCTC account holders cannot book tickets for individuals with different surnames, calling these claims false and misleading. Additionally, the spokesperson emphasised that ticket bookings on the IRCTC website adhere to Railway Board guidelines, which are publicly accessible.

"The news in circulation on social media about restriction in booking of e-tickets due to different surname is false and misleading," the spokesperson said.



The spokesperson further informed that tickets are booked on the IRCTC website in accordance with Railway Board guidelines and information regarding these guidelines is available in the public domain.

According to the Indian Railways, one can book tickets through his personal User ID for friends, family and relatives.

The spokesperson said up to 12 tickets per month can be booked from an individual's account and if the account-holder is Aadhar-authenticated, he can book 24 tickets per month, provided at least one of the travellers on each ticket is also Aadhar-authenticated.

"Tickets booked on personal user IDs are not meant for commercial sale and such an act is an offence under section 143 of Railways Act, 1989," the spokesperson added.

Inputs from PTI