Lufthansa to provide wi-fi as paid in-flight service on select routes
Four Lufthansa routes between India and Germany have started providing wi-fi broadband as a paid in-flight service -- one of the first airlines to do so on Indian skies.
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More airlines flying to India will join Lufthansa in offering in-flight Internet access once they overcome two hurdles: some of the planes are still fine-tuning their wi-fi-gear (notably, Boeing 787s) and those that are need clearance from Indian regulators (for example, Emirates). "We hope to offer this (service) later this year," says Scott Lefeber, the spokesperson for Boeing (787) Communications.
The Technology
In India, Lufthansa will, to start with, offer this service on four flights: Delhi-Munich, Mumbai-Frankfurt, Mumbai-Munich and Chennai-Frankfurt. It's a paid service: 10.95 euros (about Rs 740) for one hour, or 19.95 euros (Rs 1,350) for 24 hours, which passengers can extend to Lufthansa lounges and Lufthansa long-haul flights.
For an aircraft to be wi-fi-compatible, a small hardware needs to be installed. A wi-fi access point is installed in the aircraft cabin connected to an antenna which communicates to the ground network via satellite. Interference with cockpit communications has been a major reason why wi-fi was not provided in planes earlier, a problem OnAir has been able to overcome. "Small cellphone masts are kept sufficiently close to the passenger's device so that only low-power signals that do not travel far are needed," says Aurelie.
The Challenges
Many aircraft from the latest Airbus fleet are equipped with this facility, but the lack of regulatory clearances from respective countries is preventing them from providing this service in all flights. "OnAir wi-fi is available on the entire fleet of A380 aircraft on all Emirates routes, except that to mainland China," Patrick Brannelly, VP (communication), Emirates. "However, the service will not operate until regulatory approval is obtained from from countries like India, China and the US."
But in the case of the Boeing, wi-fi is not available on any of the latest 787 aircraft because it is still testing out several systems. Boeing's 787 has a post-delivery retrofit to provide in-flight use of mobile phones and wi-fi connectivity for passengers, explains Lefeber.
Integrating different platforms in the in-flight infotainment gear can be a challenge, with different technologies evolving very fast. "When several features like video-on-demand, iPod connectivity or wi-fi need to be integrated, software platforms that facilitate this need to be extremely smart," says Sandeep Kishore, VP and global head (sales), ERS, HCL Technologies. HCL does about 38% of the software integration in the latest Dreamliners. "A good part of our task involves testing and validating the equipment provided so that it does not interfere with radar signals," says Kishore.
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