IndiGo’s domestic market share falls 63.6% in November after ops turmoil

India’s largest airline, IndiGo, lost a portion of its dominance in the domestic aviation market in November after facing major operational disruptions earlier in the month, official data accessed by PTI showed,

Figures released by the Directorate General of Civil Aviation (DGCA) indicate that IndiGo’s market share slipped to 63.6% in November from 65.6% in October. Despite the decline, the carrier continues to remain the country’s biggest airline.

Earlier this month, the aviation regulator had instructed IndiGo to trim its winter schedule by 10% following widespread flight delays and operational disruptions.


During the same period, the Air India Group — which includes Air India and Air India Express — strengthened its position, with its combined market share rising to 26.7% in November from 25.7% in October. SpiceJet also posted a gain, increasing its share to 3.7% , up from 2.6% a month earlier.

Meanwhile, another budget carrier, Akasa Air, recorded a drop in its domestic share as well, falling to 4.7% in November from 5.2% in October.

Passenger traffic, however, continued to grow.

According to the DGCA, Indian airlines carried 1,526.35 lakh passengers between January and November 2025, compared with 1,464.02 lakh during the same period last year. This reflects an annual growth of 4.26% and a month-on-month rise of 6.92% .

In addition, customer complaints remained significant, noted the PTI report.

Airlines received 1,196 passenger-related grievances in November, with over half — 50.6%— linked to flight-related issues; whereas, baggage complaints accounted for 17.9 per cent, while 12.5 per cent were related to refunds.

The DGCA data also showed that the overall cancellation rate for scheduled domestic flights stood at 1.33 per cent in November.