IndiGo to send flights to bring back stranded passengers from Istanbul
IndiGo is sending two A321 planes to Istanbul to retrieve passengers stranded after a Delhi-bound flight was cancelled on Friday due to technical issues. Hundreds of passengers faced delays and inadequate facilities for over 24 hours on Thursday ...
On Thursday, hundreds of passengers were stuck in Istanbul as their flights to Delhi and Mumbai were delayed. They were stranded for over 24 hours, and many took to social media to complain about the delays and lack of facilities.
This affected the airline's scheduled flights on the two routes.
On Friday evening, IndiGo said all necessary steps were taken to ensure customers were apprised and provided with refreshments and accommodation, where possible.
The airline said on Saturday that its flight 6E 12, operating from Istanbul to Delhi, was cancelled due to a technical issue.
The airline operates two daily flights to Istanbul with leased Boeing 777 aircraft -- one from Delhi and another from Mumbai.
"Alternative aircraft have been arranged to transport passengers to their destination. We sincerely regret the inconvenience caused and appreciate their understanding in this matter," the airline said in a statement on Saturday.
The airline will be sending two A321 planes to Istanbul to bring back passengers, said sources to PTI.
Details about the number of passengers who were booked on the cancelled flight on Friday could not be immediately ascertained.
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