IndiGo's website, app may experience disruptions on Jan 16, 17

IndiGo on Tuesday announced a scheduled system upgrade starting from 11pm on January 16, 2024, until 8:30 am on January 17, 2024. The airline assured passengers that flight operations at all airports will continue without interruption during this period.

However, some key services will be temporarily unavailable. The self-baggage drop and Digi Yatra facilities will not be accessible, and passengers are advised to plan accordingly. Additionally, there will be an impact on IndiGo's website, mobile app, and contact center services.

"To provide improved customer experience, our systems will be upgraded from 2300hrs IST on 16 January, 2024 till 0830hrs IST on 17 January, 2024. While will ensure uninterrupted flight operations at all our airports, self baggage drop and Digi Yatra will be unavailable, and our website, app and contact centre will be impacted. Please complete your web check-in, print/download your boarding pass, and make modifications to your booking in advance," said IndiGo airline.


To minimize inconvenience, IndiGo urged passengers to complete their web check-in, print or download their boarding passes, and make any necessary modifications to their bookings in advance of the system upgrade.