Delhi airport bags Golden Peacock National Quality Award

The award will be presented to DIAL by the UAE Minister for culture, youth and development Sheikh Nahyan bin Mubarak Al Nahyan at a specially organized presentation.

NEW DELHI: Delhi International Airport Limited (DIAL) has bagged the prestigious Golden Peacock National Quality Award for the year 2015.

"The award highlights the best in class quality process that we have been building up at DIAL over the years, which have brought significant results and many awards and accolades," DIAL Chief Executive Prabhakara Rao said.

The award will be presented to DIAL by the UAE Minister for culture, youth and development Sheikh Nahyan bin Mubarak Al Nahyan at a specially organized presentation ceremony to be held in Dubai on April 20.

Golden Peacock Awards were founded by the Institute of Directors, India in 1991 and are globally regarded as a benchmark of corporate excellence.

The National Quality Award Scheme was instituted to encourage total quality improvements in both manufacturing and service organizations in India.

This year, the Golden Peacock Awards Secretariat had received over 382 responses across various categories. A total of 175 applications were short-listed after careful scrutiny for final selection through a 3-tier assessment process.
Delhi airport ranked best, Mumbai's in top 5: Survey
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Text: PTI

Delhi Airport has been adjudged the best, among the world's most performing airports in the 25-40 million passengers per annum category by the Airport Council International (ACI), with Mumbai Airport also figuring in the top five list.
Text: PTI

Delhi Airport has been adjudged the best, among the world's most performing airports in the 25-40 million passengers per annum category by the Airport Council International (A..
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Indira Gandhi International Airport won the annual Airport Service Quality (ASQ) award, which recognises and rewards the best airports in the world based on Geneva-based ACI's ASQ passenger satisfaction survey.
Indira Gandhi International Airport won the annual Airport Service Quality (ASQ) award, which recognises and rewards the best airports in the world based on Geneva-based ACI's ASQ passenger satisfact..
Read More
IGI is run by Delhi International Airport Limited (DIAL), a joint venture between the AAI and GMR Group-led consortium.



In pic: Delhi airport
IGI is run by Delhi International Airport Limited (DIAL), a joint venture between the AAI and GMR Group-led consortium.



In pic: Delhi airport
The CSI is run by Mumbai International Airport Limited (MIAL), a joint venture between the AAI and GVK group-led consortium.

In pic: Mumbai airport
The CSI is run by Mumbai International Airport Limited (MIAL), a joint venture between the AAI and GVK group-led consortium.

In pic: Mumbai airport
The survey rates each airport's performance in 34 key service areas under eight major categories including access, check-in, security, airport facilities, food and beverage providers, and more.



In pic: Delhi airport
The survey rates each airport's performance in 34 key service areas under eight major categories including access, check-in, security, airport facilities, food and beverage providers, and more.
<..
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The results of the survey allow airports to track and analyse their performance vis-a-vis other airports around the globe.

In pic: Mumbai airport
The results of the survey allow airports to track and analyse their performance vis-a-vis other airports around the globe.

In pic: Mumbai airport
"The journey was never easy especially after holding the No. 2 mark for last three years. We can now justifiably claim to be the world's best," DIAL Chief Executive, I Prabhakara Rao said in a statement.



In pic: Delhi airport
"The journey was never easy especially after holding the No. 2 mark for last three years. We can now justifiably claim to be the world's best," DIAL Chief Executive, I Prabhakara Rao said in a statem..
Read More
"This award is validation of the fact that our efforts towards establishing world-class service quality are headed in the right direction. We would like to thank all our passengers and everyone who toasts us as the pride of Mumbai," MIAL Chief Executive Rajeev Jain said.

In pic: Mumbai airport
"This award is validation of the fact that our efforts towards establishing world-class service quality are headed in the right direction. We would like to thank all our passengers and everyone who t..
Read More
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