IBM implements unified solutions for Idea
IBM has implemented its first unified communications and collaboration solution for Idea Cellular, an Aditya Birla Group Company.
By PTI |
BANGALORE: IBM on Monday announced the implementation of its first unified communications and collaboration solution for Idea Cellular, a leading cellular operator and an Aditya Birla Group Company.
This was in addition to the 10-year strategic outsourcing contract announced by Idea and IBM earlier this year, it said.
The fully IP-based solution offers media conferencing and integrated messaging for productive and effective communication within Idea Cellular.
The implementation of Cisco Unified Meeting place by IBM Global Technology Services will help enable Idea Cellular improve the way employees communicate and collaborate across the enterprise.
Supporting open standards, the solution was customised to effectively address Idea's growth plans and ensure smooth roll-out across the company's 24 offices within India.
Speaking on it, Sanjeev Aga, Managing Director, Idea Cellular Ltd said, "Today, the number of people using mobiles is increasing so it is important for cellular operators to provide the latest infrastructure and technology to support their customers. Hence, they also need to equip themselves with the latest systems to communicate internally and collaborate better."
The system deployed by IBM offers users IP telephony with touch screen phones integrated with media (Voice, Video and Web) conferencing facilities, enabling Idea Cellular to set up and conduct remote meetings with face-to-face quality and speed decision-making.
It also supports a range of applications and user roles that were implemented by IBM to promote highly collaborative meetings, training sessions and presentations.
This was in addition to the 10-year strategic outsourcing contract announced by Idea and IBM earlier this year, it said.
The fully IP-based solution offers media conferencing and integrated messaging for productive and effective communication within Idea Cellular.
The implementation of Cisco Unified Meeting place by IBM Global Technology Services will help enable Idea Cellular improve the way employees communicate and collaborate across the enterprise.
Supporting open standards, the solution was customised to effectively address Idea's growth plans and ensure smooth roll-out across the company's 24 offices within India.
Speaking on it, Sanjeev Aga, Managing Director, Idea Cellular Ltd said, "Today, the number of people using mobiles is increasing so it is important for cellular operators to provide the latest infrastructure and technology to support their customers. Hence, they also need to equip themselves with the latest systems to communicate internally and collaborate better."
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The system deployed by IBM offers users IP telephony with touch screen phones integrated with media (Voice, Video and Web) conferencing facilities, enabling Idea Cellular to set up and conduct remote meetings with face-to-face quality and speed decision-making.
It also supports a range of applications and user roles that were implemented by IBM to promote highly collaborative meetings, training sessions and presentations.
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