Retail biggies bet on high-end in-store labels
RPG Retail, Future Group, Shopper's Stop, and ITC's Wills Lifestyle, among others, to take private label game to new level. Customer service
KOLKATA: Call it the second act of the Indian retailer���s private label story. After consolidating their presence with private labels which were competing with mainline brands on value and cost parameters, some leading chains are now planning to create a second line of premium private labels.
RPG Retail, Future Group, Shopper���s Stop and ITC���s Wills Lifestyle, among others, have or intend to create a high-end line of in-store brands which, in turn, will enhance their store image as well. Yet others like Reliance Retail and the Aditya Birla Group too, want to enter the game at a later stage, claim industry sources.
All this comes at a time when retailers��� private labels in categories like apparel, accessories, personal care, FMCG and food products have found steady acceptance from India consumers. Private labels account for around 15-20% of the topline for some big Indian retailers, nearly half that of their global counterparts such as Wal-Mart and Tesco.
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���There has been a significant amount of lifestyle changes, coupled with an evolving in people���s tastes and preferences. The market is moving from price-linked to value-linked, where customers are placing more value on design, creativity and differentiation. Retailers now see a lot of opportunity in the upscale market, more so as the customer has a higher purchasing power,��� ITC���s lifestyle retail business division VP (sales and marketing) Atul Chand said.
Wills Lifestyle forayed last year into the ���special occasionwear��� segment, featuring topline Indian designers. ���That already contributes 15-20% towards our revenues,��� said Mr Chand. Future Group too has recently rolled out a portfolio of premium in-store brands such as Lombard and Urbana.
RPG Retail is contemplating a premium positioning for an assortment of products such as ready-to-eat Indian and international items. ���Indian consumers are looking at products which they can indulge in. Such premium labels may not necessarily have a premium pricing but can feature product innovations,��� said RPG Retail CEO Sumantra Banerjee.
Future Group CEO Kishore Biyani believes a premium private label needs to have a superior product quality to gain the attention of the Indian consumer. ���The store also needs to play up the brand with in-store promotions so that it can compete with other mainstream brands in that category,��� Mr Biyani adds.
However, a section of the industry believes it is too early to launch top-end private labels. ���It will take at least another five years for the market to mature enough to accept retailers��� in-store premium brands. Reliance Retail too has plans but only after we have a strong national presence to provide the necessary scale,��� Reliance Retail president & chief executive (lifestyle) Bijou Kurien said.
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