ET AI Business Transformation Masterclass & Awards: Inside the future of agentic payments

What if an AI agent could do more than just offer advice and actually complete a payment on your behalf? Even when technology assists, the person still stays in charge of completing the payment. AI agents may change this. They could take a step further and complete the payments, instead of just suggesting what to do.

This is the focus of The AI Agent Can Now Pay, a live demonstration at The Economic Times AI Business Transformation Masterclass and Awards 2026 on 19th November, 2026 at IIM Bangalore. For AI to handle payments, it will need more than just executing a command. It must also ensure that the payment is secure, the user's details are protected, and the transaction goes through the correct gateway. This is where AI governance becomes important. Businesses need clear rules for how AI handles payments, protects customer information, and flags suspicious transactions for human review.

The live demonstration will show how AI agents can handle UPI payments in real time. Vijeth Pandit, Chief Product Officer at Pine Labs, will take the audience through a demonstration of P3P on UPI, showing how an AI agent can complete a payment securely without a person having to carry out the transaction manually.


Also Read: Enterprise Voice AI in India: How AI-powered voice technology is scaling across businesses

For businesses in banking, fintech, retail and e-commerce, AI-led payments could change how they serve their customers. This could mean faster transactions, smoother checkouts and a more seamless payment experience for customers across these sectors, by allowing AI agents to initiate and complete transactions on a customer’s behalf, reducing manual steps in the process. As AI agents take on more tasks, companies will need to review how it can fit into their day-to-day operations.

ET AI Business Transformation Masterclass & Awards 2026 brings together business and technology leaders to examine real-world uses of AI. The masterclass will conclude with the ET Most Innovative AI Product Awards 2026, celebrating innovation and progress in AI.

For those interested in the next stage of digital payments, the session offers a closer look at what happens when AI moves from helping users make decisions to carrying them out.

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