AI Business Transformation Masterclass: The enterprise AI questions every CEO, CIO and CTO should be asking now

Artificial Intelligence (AI) has made its way onto the enterprise agenda. The difficult part now begins after the investment is approved. Leaders have to decide which use cases deserve to move forward, what should be built internally, where external platforms make more sense, and how much change the organisation is ready to absorb. They also have to know when a pilot has proved enough to justify a larger rollout.

There is no single playbook for these decisions. A bank scaling AI has different constraints from a consumer business. A technology company may move faster than a large legacy organisation. A startup can experiment differently from an enterprise operating across multiple markets. That is why the most useful conversations today are moving away from broad predictions about AI and towards how businesses are actually making decisions around it.

The Economic Times AI Business Transformation Masterclass & ET Most Innovative AI Product Awards 2026 brings that conversation to Indian Institute of Management (IIM) Bangalore on 19 November 2026, creating a setting for business and technology leaders to examine the choices behind enterprise AI adoption.


most inThe agenda moves through the decisions that are becoming increasingly relevant to senior leadership: where AI can create measurable value, how organisations approach deployment at scale, what changes when AI starts making decisions rather than simply assisting employees, and how businesses prepare for technologies such as agentic AI, Voice AI and physical AI.


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The experience is designed to give participants something they can take back to their organisations. IIM Bangalore faculty-led sessions will bring an academic perspective to the executive conversation, while live demonstrations and enterprise use cases will show how these technologies are being applied beyond pilots. Participants will also receive an AI Maturity Score, ROI benchmarks and an AI Transformation Roadmap to help assess their organisation's current position and next steps.

The room itself is part of the experience. With CEOs, CIOs, CTOs, founders and senior AI decision-makers coming together, the masterclass offers an opportunity to exchange perspectives with peers facing similar questions. Participants will also receive an official IIM Bangalore certificate, adding a formal credential to the learning experience.

As more enterprises move from pilots to larger deployments, the gap between knowing that AI matters and knowing what to do next is becoming more important. Learning from other organisations can help leaders identify opportunities earlier, challenge assumptions and make more informed decisions about where to invest.

The day concludes with the ET Most Innovative AI Product Awards 2026, recognising products that are turning AI into tangible business value.

For leaders responsible for the next AI investment, transformation roadmap or enterprise-wide rollout, 19 November at IIM Bangalore offers a chance to step away from the noise and look closely at the decisions that matter.

Apply for an invitation!