Ather issues statement post investigating the fire at its Chennai facility
The statement also read that the fact that the high pressure water jet let in some water through the cracked casing of the battery pack, led to exposing the 224 battery cells. Ather also said that this is a scenario that is impossible to solve.
Clarifying their measure to amp up safety measures to eliminate the possility of even these rare occurences, the company said, “As an additional safety measure, we are increasing the number of pre-checks for accident cases to avoid similar situations in the future."
“A vehicle had an accident and was brought to the service centre by the customer. As there was a lot of dust and mud on the vehicle, a high pressure water wash was performed to ensure smooth service of the vehicle. However, while removing the body panels our teams discovered a crack at a particular location on the top casing of the battery pack. likely due to the accident, By now, unfortunately water had entered into the battery pack due to the high pressure wash around the crack itself," read the statement.
The statement further read that the fact that the high pressure water jet let in some water through the cracked casing of the battery pack, led to exposing the 224 battery cells. Ather also said that this is a scenario that is impossible to solve.
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