BP to set up major new global business services centre in Pune

NEW DELHI: UK energy major BP plans to hire 2,000 staff for a global business services centre it plans to set up in Pune.

The centre, slated to begin operations by January 2021, will provide business processing and advanced analytics capabilities in support of BP’s businesses worldwide, according to a company statement.

The new centre will begin to recruit digitally savvy and customer-focused candidates in the next few months, aiming to rapidly grow to a workforce of about 2,000 over

time, it said.

BP already employs about 7,500 people in India in the oil, gas, lubricants and petrochemicals businesses.

“Our new centre in India will enable us to put digital at the heart of BP’s businesses,” said Camille Drummond, senior vice president for BP’s global business services. “Accessing India’s great talent pool and leveraging an agile mindset, we expect to advance the customer experience, adding further value to BP.”

BP’s global business service extends supports in several areas including customer service, vendor payments and financial accounting and control.

The Pune center will be owned and operated by BP. It will assume operational ownership of third-party business processes and seek to further extend its work with analytics and data science capabilities to pursue better business outcomes, as per the statement.