Can you use Paytm card for metro, bus travel after March 15? Recharge, balance transfer other queries explained

The Reserve Bank of India (RBI) has granted Paytm Payments Bank Ltd (PPBL) an additional 15 days until March 15, 2024, to cease accepting deposits, credit transactions, or top-ups in any customer accounts, wallets, NCMC and FASTags. This extension, prompted by customer interests, particularly those of merchants, comes after the central bank's January 31 directive to halt such activities after February 29. This regulatory action stems from PPBL's ongoing supervisory concerns. Alongside this announcement, the RBI has published a set of Frequently Asked Questions (FAQs) for the benefit of PPBL customers and the general public.

What is an NCMC card

NCMC stands for National Common Mobility Card, which is an interoperable transport card facilitated by the Indian government for travel on metro and buses.

Also read: NCMC card users for metro travel issued by other banks also facing recharge glitches due to restriction on Paytm Payments Bank

Can users continue to use NCMC cards issued by Paytm Payments Bank after March 15?

Users can continue to utilize NCMC cards issued by Paytm Payments Bank until the available balance is exhausted. However, they won't be able to add funds to these cards after March 15, 2024. Users are advised to obtain NCMC cards from other banks or non-bank prepaid instrument (PPI) issuers before the deadline to avoid inconvenience.

Will it be possible to add recharge NCMC cards issued by Paytm Payments Bank after March 15?

No, after March 15, 2024, users will not be able to add funds to their NCMC cards issued by Paytm Payments Bank. It's recommended that users obtain NCMC cards from alternative banks or non-bank PPI issuers before the specified date to prevent disruptions.

Balance transfer from their NCMC cards issued by Paytm Payments Bank to new cards obtained from other banks?

The balance transfer feature is not available for NCMC cards. Users can utilize the card until the available balance is exhausted. If there is an unused balance remaining, users may request a refund from Paytm Payments Bank.

Bharat Bill Payment System (BBPS) using their Paytm Payments Bank accounts

Yes, users can continue to make payments through the Bharat Bill Payment System using their Paytm Payments Bank accounts, provided there is a balance available in the account. However, since no further funds can be credited to Paytm Payments Bank accounts or wallets after March 15, 2024, users are advised to make alternative arrangements with another bank account for BBPS transactions before the deadline.