M&M Finance partners with Credgenics for retail loan collections

Mahindra group’s non-banking financial arm Mahindra Finance, announced a partnership with Credgenics, on Monday. The partnership aims to digitally empower the retail loan collections, the company said in a press release.

Credgenics platform, which provides SaaS (Software As A Service) based collections and debt resolution technology, will help the company in streamlining and digitizing borrower communications including litigation modules across the loan portfolio, it said.

“By consolidating capabilities distributed across multiple vendors, the Credgenics platform will reduce the processing time and provide comprehensive tracking and monitoring capabilities at pincode & village level to the loan teams,” stated the press release.


According to Raul Rebello, COO, Mahindra Finance, the partnership is directed towards building a diverse customer segment and gaining efficiency in collections with sustainable solutions.

“The objective is to deliver a seamless CX at every stage including repayments, which Credgenics will facilitate. I am confident that this association will be a win-win for both the partners,” he added.