Firstsource, Barclays enter into 5-year deal for credit cards
Firstsource Solutions has entered into a $80 million, five-year outsourcing agreement with Barclays for credit card business.
By INDIATIMES NEWS NETWORK |
MUMBAI: Firstsource Solutions has entered into a $80 million, five-year outsourcing agreement with Barclays for credit card business. Firstsource will manage and operate Barclays operations center in Colorado Springs, and provide customer care and collection support to Barclays’ US cardholders.
Firstsource currently has 2,500 employees and dozens of operation centres in the US. It’s financial services clients includes three of the five largest banks and six of the 10 largest credit card companies in the US and one of the five largest banks in the UK.
"This is an ideal partnership for Firstsource and Barclays, For Barcalys, Firstsource will apply best practices honed by years of collaboration with other major financial institutions to increase efficiency, productivity and customer satisfaction," said Anand Mukerji, MD and CEO, Firstsource.
At 10 am, Firstsource Solutions shares were down 0.96 per cent at Rs 51.75 on BSE.
Firstsource currently has 2,500 employees and dozens of operation centres in the US. It’s financial services clients includes three of the five largest banks and six of the 10 largest credit card companies in the US and one of the five largest banks in the UK.
"This is an ideal partnership for Firstsource and Barclays, For Barcalys, Firstsource will apply best practices honed by years of collaboration with other major financial institutions to increase efficiency, productivity and customer satisfaction," said Anand Mukerji, MD and CEO, Firstsource.
At 10 am, Firstsource Solutions shares were down 0.96 per cent at Rs 51.75 on BSE.
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