The ET HR Excellence Awards 2027: Time to put your team’s efforts at transforming employee support in the spotlight

Is your HR team the hidden engine driving your company’s success? If you have transformed how your employees experience support at work, it is time to claim the spotlight.

The Economic Times HR Excellence Awards 2027 are calling for nominations, and one category stands out for truly employee-focused teams: Excellence in HR Service Delivery & Employee Support. This award is not about celebrating who bought the most expensive software. It is about recognising the teams that have fundamentally changed what happens when an employee actually needs help.

Think about the everyday moments that matter to your workforce. When someone needs to resolve a payroll question, understand their healthcare benefits, or update personal records, how easy is that process? For many companies, finding answers means bouncing between different departments and sending multiple follow-up emails. But the best organisations have eliminated these hurdles. They have built structured, easy-to-use channels, whether through accessible helpdesks or intuitive digital platforms that resolve issues quickly and correctly the first time.


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The ET HR Excellence Awards: Recognising excellence in employee-centric HR service delivery

This award celebrates exactly that kind of seamless, people-first service. It honours the organisations that have moved beyond fragmented processes to establish truly responsive HR operations. Whether you are a family-run business, a growing startup, or a massive global enterprise, if your team has made HR support a faster, simpler, and more positive experience for your employees, your hard work deserves national recognition.

Why you should nominate your team?

Winning this award sends a powerful message to your current workforce and to future talent. It proves that your company does not just talk about valuing its people; it actively invests in their daily workplace experience. You have put in the work to build a world-class support system, ensuring your employees feel heard, valued, and empowered. Now, let the industry celebrate your achievements.

Do not let your team’s dedication go unnoticed. Step forward, share your success story, and nominate your organisation for the Excellence in HR Service Delivery & Employee Support award today.