Salesforce, Anthropic deepen AI partnership to ramp up Claude use

Salesforce and Anthropic are deepening their AI partnership with “Claudeforce”, bringing Claude’s reasoning capabilities directly into Salesforce’s customer data, workflows and business systems.

Announced on Wednesday, the partnership launches with Salesforce in Claude, a plugin with 37 pre-built sales skills, including meeting preparation, deal health and pipeline reviews. Sellers will be able to use Claude to analyse live Salesforce data, update pipelines and take governed actions without leaving Claude.

The companies also plan deeper integrations across Salesforce, Claude and Slack. Claude will be available in Salesforce’s Agentforce platform and become the default model for Slack, powering Slackbot and other AI features.


The move builds on Salesforce’s growing reliance on Anthropic. In May, CEO Marc Benioff said Salesforce expects to spend nearly $300 million on Anthropic tokens in 2026, with a large share going towards coding and AI-powered software development.

Also Read: Salesforce to spend $300 million on Anthropic tokens in 2026: CEO Marc Benioff

Salesforce has increasingly deployed AI across its engineering teams, with Benioff saying its roughly 15,000 engineers now work alongside AI coding tools including Anthropic models, OpenAI Codex and Cursor.

Salesforce said Claude will also be available within its Trust Boundary through Amazon Bedrock, allowing customers, including those in regulated industries, to deploy AI while keeping data and AI workloads secure.

The companies said the integration is designed to combine Claude’s reasoning with Salesforce’s data, business rules and governance, allowing AI agents to move from answering questions to taking enterprise actions.

Salesforce said Slackbot is already driving 8.1 million hours of annualised productivity gains among its employees, more than double the previous quarter.

“Probabilistic intelligence alone doesn’t run a company, and deterministic systems don’t reason,” Benioff said.

Salesforce in Claude is available to select pilot customers and is expected to enter open beta in September 2026.