WFH creating trust issues between managers and employees
As per a survey of Harvard Business Review, managers who cannot “see” their direct reports sometimes struggle to trust that their employees are indeed working. "When such doubts creep in, managers can start to develop an unreasonable expectation that those team members be available at all times, ultimately disrupting their work-home balance and causing more job stress."
About the survey
More than 1200 people in 24 different countries — working in industries ranging from manufacturing and science to real estate, education, and financial services — had participated in the survey. There were about 92 questions to investigate how Covid-19 is impacting both managers’ and employees’ work, well-being, and productivity.
What managers think
About 40% of the managers who participated in the survey had low self-confidence in working remotely, said the survey. As per the findings, 38% of managers said that remote workers "usually perform worse than those who work in an office". 41% managers were also sceptical about keeping the remote workers stay motivated in the long term.
What workers said
In the survey, 21% agreed that their supervisor constantly evaluated their work while 11% said that their supervisor/manager “keeps very close tabs on me by frequent checking. Thirty-four percent agreed that their supervisors “expressed a lack of confidence in their work skills.” Similar numbers reported that their supervisor doubted their ability to do the work, the survey added.
The survey suggested that managers need to be trained in how to devolve job autonomy. It said that the organisations should offer moral and practical support where needed. Training managers on job autonomy, benefits of remote working and result oriented approach would also help, added the survey.